Frequently Asked Questions

Do you ship internationally?

Yes. To ship to a country outside the United States, first create an account using the My Account / Order Status link at the top right of the site. During signup you will be asked for your shipping address details, including country. If your country does not appear in the dropdown menu of available countries, we are unable to ship to that country at this time.

What payment methods can I use?

During the checkout process you may choose from any of our current payment options and continue to place your order. Please note that orders are not shipped until payment has been received.

How are shipping charges calculated?

Shipping is automatically calculated before you submit your payment information. Add items to your cart and proceed to the Checkout page, where you will be offered shipping method choices along with their prices. Orders ship shortly after payment is received.

Where can I find your return policy?

Complete details about returns are available in our Terms & Conditions. You can also review the Returns page for additional information.

How do I check the status of my order?

Use the My Account / Order Status link at the top right of the site to sign in and review your account and order information.